Privacy Policy
Introduction This privacy policy outlines how we, the owners of Lakeside Cabin, collect, use, store, and protect your personal information when booking through our Lodgify-hosted platform, in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Data Controller The data controller responsible for your personal information is: William Anderson
Personal Data We Collect We collect and process the following personal data:
- Name, address, email, telephone number
- Payment details (bank transfer, card payments, cheque details)
- Booking dates and special requirements or requests
- Communications (emails, messages, etc.)
Purpose of Data Collection We collect your personal data to:
- Manage your booking
- Communicate with you about your stay
- Comply with legal obligations and record-keeping requirements
- Improve our service and guest experience
Data Sharing We use Lodgify as our booking management platform. Lodgify securely stores your personal data on our behalf. You can review Lodgify’s privacy policy here.
We do not share your data with third parties except where necessary to process your booking, comply with legal obligations, or in emergencies.
Data Security We implement appropriate security measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction.
Data Retention Your personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Payment details are securely disposed of after your stay.
Your Rights Under UK GDPR, you have the right to:
- Access and request copies of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of processing of your data
- Object to processing of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, please contact us directly.
Cookies Our website, hosted by Lodgify, may use cookies to improve user experience. You can manage cookie preferences through your browser settings.
Changes to This Policy We may update this privacy policy periodically. Any changes will be posted clearly on our website and communicated to you directly if significant.
Contact Us For any questions or concerns about this privacy policy or your personal data, please contact us.
Complaints If you have concerns regarding our handling of your personal data, you may contact the Information Commissioner's Office (ICO) via their website: www.ico.org.uk
By booking with Lakeside Cabin, you acknowledge and consent to the practices outlined in this Privacy Policy.